Official lpbet Document

Lpbet Privacy Policy – Personal Data Protection for Malaysian Members

At lpbet, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal information — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

PDPA 2010 Compliant 256-bit SSL Encryption No Data Sales Full Access Rights
Updated: 1 January 2026
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Malaysia PDPA Compliant
Your data is protected to the highest standards and in accordance with applicable Malaysian legislation.
Level of Protection
96% — Highest in the Industry

Lpbet's Commitment to Your Privacy

Six core principles that underpin lpbet's Privacy Policy — built to protect every member in Malaysia.

Data Minimisation

Lpbet only collects data that is strictly necessary to provide services to you. No excessive data is collected without a clear and legitimate purpose.

Highest-Grade Encryption

All data transmitted between your device and lpbet's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

No Sale of Data to Third Parties

Lpbet has never sold, rented, or traded members' personal data to any third party for commercial purposes, and never will.

Full Control in Your Hands

As an lpbet member, you have the right to access, amend, and request the deletion of your personal data at any time through our support team.

Fully Compliant with PDPA 2010

All of lpbet's data management practices comply with Malaysia's Personal Data Protection Act 2010 — the primary privacy legislation safeguarding Malaysian citizens.

Immediate Breach Notification

In the event of any security incident involving your data, lpbet is committed to notifying you promptly and taking the appropriate remedial action.

1

Introduction and Scope of This Privacy Policy

This Privacy Policy is issued by lpbet and applies to all users who register, browse, or use any services provided through the lpbet platform at https://lpbet.bet and all associated subdomains.

We take your privacy seriously. As an online betting platform serving Malaysians, we understand that your trust in us depends not only on the security of your financial transactions, but also on how responsibly we handle your personal information.

This policy clearly sets out:

  • Types of personal data we collect and how we collect it
  • The purposes for which that data is used in lpbet's operations
  • Parties who may be granted access to your data
  • Data retention periods and deletion procedures
  • Your rights as a data subject under the PDPA 2010
  • How to contact lpbet for any privacy-related enquiries
Important Note: By registering or using the lpbet platform, you consent to lpbet collecting and processing your personal data in accordance with the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
2

Personal Data We Collect

lpbet collects various types of personal data from you throughout your use of the platform. Below is a detailed breakdown of the data collected by category:

Data CategorySpecial Categories of DataCollection Methods
Identity Data Full name, date of birth, identification card number, gender Registration form, KYC verification
Contact Data Email address, mobile number, residential address Registration form, profile updates
Financial Data Deposit/withdrawal records (MYR), payment methods used Platform transactions, payment integrations
Usage Data Betting history, games played, session duration Automatic platform activity
Technical Data IP address, device type, web browser, operating system Server logs, cookies
Communication Data Customer support conversation records, emails sent to us Live chat system, support email

Lpbet not collect sensitive data such as your medical information, political views, religious beliefs, or sexual orientation. Should any such sensitive data be received inadvertently, it will be deleted immediately.

3

Purposes for Using Personal Data

Personal data collected by lpbet is used solely for legitimate and necessary purposes in order to deliver the best possible service to you. The purposes for which your data is used are as follows:

  • Account Management: Creating, verifying, and managing your lpbet account, including the Know Your Customer (KYC) process
  • Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay
  • Service Delivery: Provides access to all lpbet products, including Sports Betting, Live Casino, table games, e-sports, and slots
  • Platform Security: Detecting and preventing fraud, money laundering, and unauthorised access to your account
  • Legal Compliance: Fulfil applicable legal and regulatory obligations, including anti-money laundering (AML) requirements
  • Customer Support: Responding to your enquiries, complaints, and support requests effectively
  • Marketing (with consent): Send information about relevant lpbet promotions, bonuses, and offers where you have given your consent
  • Platform Improvements: Analysing aggregated usage patterns to improve the lpbet user experience
  • Responsible Gambling: Monitoring gambling patterns to identify members who may need assistance and offering appropriate responsible gambling tools
Purpose Limitation Principle: lpbet will not use your data for any purpose other than those stated above without first obtaining your renewed consent.
4

Data Sharing and Disclosure to Third Parties

lpbet does not sell, rent, or trade your personal data to any party for commercial purposes. However, in certain limited circumstances, lpbet may need to share your data with the following parties:

  • Payment Processors: Malaysian payment service providers such as Touch 'n Go, GrabPay, and FPX, which require transaction information to process your deposits and withdrawals in RM
  • Technology Service Providers: Hosting, cybersecurity, and analytics companies that assist lpbet in operating the platform — all bound by strict confidentiality agreements
  • Legal Authority: Malaysian law enforcement agencies or regulatory bodies where required by court order or applicable law
  • Identity Verification Provider: Third-party KYC service providers that assist in verifying your identity for security and compliance purposes

In all of the above sharing situations, lpbet ensures that the receiving party is bound by confidentiality obligations equivalent to lpbet's own standards. Data is shared only to the extent necessary for the specific purpose in question.

5

Data Retention and Deletion

lpbet retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or to fulfil applicable legal obligations. The following are lpbet's data retention guidelines:

Data TypeRetention PeriodReason
Active account dataThroughout active accountService requirements
Financial transaction records (MYR)7 years after the transactionAML/tax legal requirements
Security and audit logs2 yearsSecurity and forensic requirements
Customer support data3 years after last interactionService referrals and improvements
Marketing data (where consent has been given)Until you withdraw your consentConsent-based marketing
Closed account data5 years after account closureLegal obligations and fraud prevention

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you. The deletion process is carried out in accordance with recognised security standards.

6

Data Security and Protective Measures

lpbet implements a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • Encryption in Transit: All data transmitted between your browser and lpbet's servers is protected by 256-bit SSL/TLS
  • Encryption at Rest: Sensitive data stored in lpbet's databases is encrypted using industry-standard encryption algorithms
  • Strict Access Controls: Only lpbet staff with a legitimate business need are granted access to members' personal data
  • Regular Security Audits: lpbet's security systems are regularly audited by independent security experts
  • Two-Factor Authentication (2FA): Available to all lpbet accounts as an additional layer of security
  • 24/7 Monitoring: An active threat monitoring system operates around the clock to detect any suspicious activity
Shared Responsibility: While lpbet takes all reasonable steps to protect your data, account security also depends on your own actions — use a strong password, do not share your login credentials, and enable 2FA for maximum protection.
7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by lpbet:

Right to Access Data

You have the right to request a copy of your personal data held by lpbet at any time. lpbet will respond within 21 business days.

Right to Rectification

If you find that any of your data held by lpbet is inaccurate or out of date, you have the right to request its prompt correction.

Right to Request Erasure

You may request the deletion of your personal data, subject to mandatory retention requirements under applicable law.

Right to Withdraw Consent

You may withdraw your marketing consent at any time via your account settings or by contacting the lpbet team.

Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your data, particularly for direct marketing purposes.

Right to Lodge a Complaint

If you believe your privacy rights have been violated, you may lodge a complaint with lpbet or directly with the Malaysia Personal Data Protection Commissioner.

How to Exercise Your Rights: To exercise any of the rights above, please submit a written request to lpbet's privacy team at support@lpbet.bet by stating the specific right you wish to exercise along with your identity information for verification purposes. lpbet will respond within 21 business days.
8

Cookies and Tracking Technologies Policy

lpbet uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Below are the types of cookies used:

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the lpbet platform. For more details, please refer to your browser's documentation.

9

Children's Privacy

Platform lpbet is not intended for anyone under the age of 18. lpbet does not knowingly collect personal data from individuals below the age of 18.

If you believe lpbet has inadvertently collected information from someone under the age of 18, please contact us immediately at support@lpbet.bet. lpbet will take prompt action to delete such information and close the account in question.

Parental Responsibility: lpbet encourages parents and guardians to monitor their children's online activity and to use appropriate parental control software to prevent minors from accessing the betting platform.
10

Privacy Policy Amendments and Contact Information

lpbet reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or an in-platform notification at least 14 days before taking effect.

Your continued use of the lpbet platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. It is your responsibility to review this page periodically.

For any enquiries, concerns, or requests relating to this Privacy Policy or your personal data at lpbet, please contact our Data Privacy Officer:

  • Email: support@lpbet.bet (please mark the subject: "Privacy Enquiry")
  • Live Chat: Available 24/7 on the lpbet platform
  • Response Time: Within 3 business days for privacy enquiries, 21 business days for formal data rights requests
Effective Date of This Privacy Policy

This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. The Bahasa Malaysia version on this page is the definitive and binding version. In the event of any conflict between versions, this Bahasa Malaysia version shall prevail. You may download or print this page for your personal reference.

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Your Data Is Safe with lpbet

We are committed to protecting the privacy of every lpbet member to the highest standard. Register today and enjoy a safe, transparent, and exciting Sports Betting, casino, and e-sports experience — with complete peace of mind that your personal data is in trusted hands.

Free to register. Your data is protected by 256-bit SSL. Compliant with Malaysia's PDPA 2010.

Privacy in Relation to Responsible Gaming

As part of lpbet's commitment to responsible gaming, we use your usage data to identify concerning patterns of play and offer appropriate assistance. This is done solely to protect your wellbeing and for no other purpose. To learn more about lpbet's responsible gaming tools, please visit the Responsible Gaming us. The lpbet platform is intended for users aged 18 and above only.

Bahasa Melayu